Our full details are:
Full name of legal entity: The Merivale Dental Practice
Email address: [email protected]
Postal address: 94 Greenwich High Road, London, SE10 8JE
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). Please contact us in the first instance as we would appreciate the chance to deal with your concerns before you approach the ICO.
When you register as a new patient or enquire about new treatments, we may collect certain information about your dental health. We will only collect this information directly from you. Some companies provide services to you on our behalf, such as the agencies who manage our website or the live chat function. We may share your personal data with these companies so that they can process it and we can provide services to you. These companies can only use your data on our instructions (i.e., not for their own purposes) and they must act in accordance with data protection laws. We do not collect any other special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
[If you make a payment on the website, your credit and debit card details are processed by a third-party payment provider. We do not store any of your credit and debit card information.]
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
If you raise an enquiry with us or book an appointment via our website, we will ask for your consent to store and use your personal data for marketing purposes. For example, to share certain offers or promotions that may be of interest to you or provide you with news and information about our practice.
We may also share your data with third-party companies for remarketing purposes. You may see certain advertisements for our website, or products, on third party websites, including on social media or search engines. These advertisements may be tailored to you using cookies (which track your website activity and enable us to serve advertisements to individuals who visit our website). Further information on this can be found in our Cookies Notice below. If you see an advertisement on social media relating to our practice or products this may be because we have engaged the social network / search engine to show these advertisements. In some cases, this may involve sharing your email address with the social network / search engine.
Your data may also be used to generate anonymised statistics for the purpose of enhancing our website and advertising.
You have the right to withdraw consent to marketing at any time by contacting us at [email protected] We will also include the option to withdraw consent in every marketing communication which you receive from us.
What is a cookie? A cookie is a small text file stored by your web browser on your computer or mobile device. Some cookies are essential for our website to work and help us provide you with relevant information. They also allow us to recognise your computer (but not specifically who is using it) when you access our website and to improve the usability and performance of our website.
|Google Analytics (_ga, _gat, _gid, _gat_gtag_UA_28062935_1 __utma, __utmb, __utmc, __utmz, _GRECAPTCHA)||These cookies are used to collect information about how visitors use our website. The information includes the time of the current visit, whether you have been to the website before and what website referred you here. We use this information to estimate our audience size and usage pattern, so that we can improve our website by understanding how people use them. Click here for further information from Google on Google Analytics and your privacy.|
|Google Maps (SID, SAPISID, APISID, SSID, HSID, NID, PREF)||Google set a number of cookies on pages which include a Google Map. These cookies measure the number and behaviour of Google Maps users.|
|__Secure-3PSID||Builds a profile of website visitor interests to show relevant and personalized ads through retargeting.|
|_fbp||This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.|
|cookielawinfo-checkbox-analytics||Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category.|
|io||OnWebChat sets this cookie to keep socket.io session.|
|PHPSESSID||This cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookie and is deleted when all the browser windows are closed.|
Changes to this notice. We may revise this cookies notice from time to time. Any changes we may make to our cookies notice in the future will be posted on this page.
Contact us. Questions, comments and requests regarding this cookies notice are welcomed. Please contact us at www.merivaledental.com.
This Policy was implemented on 03.05.2023
This policy and relevant procedures will be reviewed annually and are due for review on 03.05.2024 or prior to this date in accordance with new guidance or legislative changes or as a result of learnings following a complaint.